Advisors juggling counter and phones
Customers at the counter and on the phone compete for the same people.
Your service advisors are writing tickets and talking to customers at the counter while the phone rings. Clutchphone answers every call, books service, and handles status questions.
Every unanswered call is a client, patient, or job that might go to a competitor. Here's where phones break down for auto repair shops.
Customers at the counter and on the phone compete for the same people.
Status calls interrupt work all day.
Drivers with a check engine light call in the evening and book elsewhere.
Clutchphone doesn't just take messages. It understands the caller, completes the task, and logs it in your systems.
Books oil changes, brakes, diagnostics, and repairs into open bays.
Looks up repair status where your shop software allows, or takes a message.
Quotes standard service prices and diagnostic fees you approve.
Explains drop-off and key box procedures and routes towing requests.
We handle the build and the integrations. Your team just shows up for the kickoff and the review.
We map how calls come into your auto repair shop, your call types and volume, and the systems the AI needs to read from and write to.
We train your agent on your services, policies, and FAQs and connect it to your scheduling, CRM, and phone lines. Keep your existing numbers.
Start with one line, overflow, or after-hours calls. We listen to real calls, refine responses and actions, then roll out.
Call analytics show what callers need. We keep tuning the agent and adding new actions as your workflows evolve.
Example call flow for illustration.
Connects to the software auto repair shops already use
Integration method depends on each platform's API and is confirmed during discovery.
Pick a time for a Zoom with our team. We'll show you how an AI receptionist can answer your calls and take action in the tools your auto repair shop already uses.
Calendar not loading? Open it in Calendly.