Front desk is stretched thin
Your team is checking patients in and out, verifying insurance, and collecting payments. Phones ring through and new patients hang up.
Between check-ins, insurance calls, and patients at the window, phones go unanswered. Clutchphone picks up every call, schedules patients, and frees your front desk to focus on the people in the office.
Every unanswered call is a client, patient, or job that might go to a competitor. Here's where phones break down for dental offices.
Your team is checking patients in and out, verifying insurance, and collecting payments. Phones ring through and new patients hang up.
Many people look for a dentist in the evening. If no one answers, they book with the next office on the list.
A cracked tooth or swelling at 9pm needs a clear next step, not a full voicemail box.
Clutchphone doesn't just take messages. It understands the caller, completes the task, and logs it in your systems.
Books new patient exams, cleanings, and consults based on your provider schedules, operatories, and appointment types.
Answers which plans you accept, collects insurance details, and passes them to your team for verification.
Asks the questions you define, books urgent visits, or escalates to the on-call dentist when needed.
Handles confirmations, reschedules, and cancellations and fills openings from your waitlist.
We handle the build and the integrations. Your team just shows up for the kickoff and the review.
We map how calls come into your dental practice, your call types and volume, and the systems the AI needs to read from and write to.
We train your agent on your services, policies, and FAQs and connect it to your scheduling, CRM, and phone lines. Keep your existing numbers.
Start with one line, overflow, or after-hours calls. We listen to real calls, refine responses and actions, then roll out.
Call analytics show what callers need. We keep tuning the agent and adding new actions as your workflows evolve.
Example call flow for illustration.
Connects to the software dental offices already use
Integration method depends on each platform's API and is confirmed during discovery.
Pick a time for a Zoom with our team. We'll show you how an AI receptionist can answer your calls and take action in the tools your dental practice already uses.
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