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AI Receptionist for Therapists

A calm, caring AI receptionist for therapy practices

Reaching out for therapy takes courage. Clutchphone makes sure every prospective client reaches a warm voice, gets matched with the right clinician, and books a first session.

Book a Call See how it works
The problem

Why therapy & mental health practices miss calls

Every unanswered call is a client, patient, or job that might go to a competitor. Here's where phones break down for therapy & mental health practices.

Clinicians can't answer during sessions

Back-to-back sessions mean calls go to voicemail and prospective clients move on.

Intake takes time

Matching clients by specialty, availability, and insurance is a long conversation.

Crisis calls need a safe path

Any caller in crisis must be directed to the right resources immediately.

What it handles

What our AI receptionist does for therapy & mental health practices

Clutchphone doesn't just take messages. It understands the caller, completes the task, and logs it in your systems.

Intake & clinician matching

Asks the intake questions you define and matches callers to clinicians by specialty and availability.

Session scheduling

Books first sessions and follow-ups, in person or telehealth.

Insurance & fee questions

Explains accepted insurance, self-pay rates, and sliding-scale options you approve.

Crisis protocol

Follows your crisis protocol, including sharing 988 and emergency resources and alerting your team.

How It Works

From first call to fully live

We handle the build and the integrations. Your team just shows up for the kickoff and the review.

  1. 01

    Discovery call on Zoom

    We map how calls come into your therapy practice, your call types and volume, and the systems the AI needs to read from and write to.

  2. 02

    We build & integrate

    We train your agent on your services, policies, and FAQs and connect it to your scheduling, CRM, and phone lines. Keep your existing numbers.

  3. 03

    Test, then go live

    Start with one line, overflow, or after-hours calls. We listen to real calls, refine responses and actions, then roll out.

  4. 04

    Optimize continuously

    Call analytics show what callers need. We keep tuning the agent and adding new actions as your workflows evolve.

Incoming call Prospective client · Evening
AI on call
CallerHi, I've been dealing with a lot of anxiety and I'm looking for a therapist.
Clutchphone AIThank you for reaching out. I can help you find the right fit. Would you prefer in-person or telehealth sessions?
CallerTelehealth, and evenings work best.
Clutchphone AIJordan specializes in anxiety and has a telehealth opening Wednesday at 6pm. I've booked it and texted you the intake forms and video link.
  • Matched with anxiety specialist
  • Telehealth session booked
  • Intake forms and link sent

Example call flow for illustration.

Connects to the software therapy & mental health practices already use

SimplePractice TherapyNotes Jane App Google Calendar Custom APIs Custom APIs & webhooks

Integration method depends on each platform's API and is confirmed during discovery.

FAQs

Questions, answered

How does it handle callers in crisis?
We design a crisis protocol with you. The AI recognizes crisis language, shares 988 and emergency resources, and can alert or transfer to your on-call clinician.
Can it match clients with the right clinician?
Yes. It uses the specialties, populations, modalities, and availability you provide to suggest the best match.
Does it integrate with SimplePractice or TherapyNotes?
Integration depends on what each platform's APIs allow. We confirm options on the discovery call and use tasks or webhooks where direct booking isn't available.
How is client confidentiality protected?
We review your HIPAA and confidentiality requirements, data retention, and BAA needs during scoping before anything goes live.
How much does an AI receptionist for therapy & mental health practices cost?
Pricing is scoped to your call volume, the integrations and actions you need, and your support requirements. Book a 30-minute call and we'll send a tailored proposal for your therapy practice.
How long does setup take?
It depends on the number of call types and integrations. After a discovery call we'll give you a clear timeline and rollout plan, usually starting with one line or queue before expanding.
Book a Call

Get an AI receptionist for your therapy practice

Pick a time for a Zoom with our team. We'll show you how an AI receptionist can answer your calls and take action in the tools your therapy practice already uses.

  • Your call volume, call types, and where calls fall through today
  • Which systems the AI should connect to and what actions it should take
  • A live walkthrough and a tailored proposal
Zoom 30 minutes No commitment

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